Are you a natural leader with a passion for traditional Scottish baked goods? We're looking for an experienced and dynamic Manager to take the reins of our bustling Scottish bakery. In this role, you'll lead a dedicated team, oversee daily operations, and ensure our customers receive the warm, friendly service we're known for. If you're ready to bring your management skills to a beloved Scottish bakery, we'd love to hear from you!

What              Retail Branch Manager

Where            Dunfermline, Pilmuir Street

Hours             39 hours, 5 days over 7

Pay                  £15.06 per hour, Weekly Pay (£30,500 per year)

What You’ll Do

Your main priority will be to successfully manage the running operations of your shop and everything that this entails, including:

• Leading by example and encouraging your team to achieve sales targets whilst providing our customers with excellent customer service and a great shopping experience every time, so they will keep coming back!
• Managing your team, including staff reviews, monitoring and maximising performance
• Recognising potential ‘talent’ in your team and discussing their progression with them and your manager, and supporting their development
• Completing compliance tasks to ensure that the shop is running diligently
• Mucking in – all our managers are hands on, when they’re not completing paperwork or cooking, they’re jumping on the till and helping their team with the lunch-time rush or grabbing a brush and sweeping the floor, whilst delegating tasks amongst the team
• Morning, afternoon and late afternoon shifts are shared amongst management on a rota basis. Our morning shifts mean setting up our award winning bakery goods within our display cabinets, putting away deliveries, counting stock and preparing salad, while our late afternoon shifts include cleaning and stock counting
• Our managers handle cash every day and order the shop’s stock to ensure optimum availability for our customers

So it's a busy hands on, customer focused role!

What You’ll Need

Previous retail management experience is a must

The right attitude, work ethic, and nature is key to delivering the “Stephen’s feeling” in your shop

Are you…

• A team player? We believe that teamwork makes the dreamwork and is essential to ensure the smooth operations within our shops
• Someone that loves the hustle and bustle of a busy shop?
• Someone who can use their initiative and overcome challenges?
• A people-person? Someone who has a naturally good rapport with people?
• Someone who can confidently lead a team?
• Someone that provides consistently great customer service and knows what it takes to achieve this?
• Someone who is organised and can prioritise workloads?
• Someone who is confident in delegating tasks and giving and receiving feedback?
• Someone who is the kind of person who sticks around through thick and thin, we would love to see you bring that dependable energy to the team

Full training will be provided

Does all of this sound like you? If so, we want to hear from you!

What You’ll Receive

We love our people as much as we love our bridies (which is a lot!). So to thank them for all of their hard work, we offer an attractive benefits package:

• Competitive Salary: £15.06 per hour (gross annual earnings of £30,541) paid weekly
• Bonus scheme with potential earnings of £1,800
• Lunch is on us! We offer free baked products to our teams on shift and a further 20% off our products across all of our shops
• Presents for our team at special moments (Christmas, Length of Service & Weddings)
• Know someone great? Our staff referral scheme offers the potential to earn £150 each!
• Discounts at over 1,000 high street and online retailers such as Asda, Aldi, cinemas, holidays, etc
• Free Counselling for mental health, money, legal or work matters
• Career development your sort of thing? We love to develop our teams to be the best versions of themselves which is why we like to offer job opportunities to our existing team

About us

Stephens Bakery is a 4th generation family business that is over 150 years in the baking but don’t let that fool you into thinking we’re stuck in the past! We are a company that has never shied away from innovation - we were the first bakery to partner with convenience stores, the first to mobilise a bakery Jiffy Van and the first to open a stand-alone bakery drive-thru. We now have 15 retail shops and numerous convenience partnerships with Coop, Scotmid, Morrisons and Independent retailers.

When we’re not creating new ways to serve our customers, we’re staying true to our craft by using traditional baking methods and sourcing the finest local ingredients. With us, the proof is in the pudding, and this is why we won Scottish Craft Bakery of the Year, UK Craft Bakery Business of the Year and we are home to Scotland’s favourite Morning Roll, Steak Bridie and Double-Biscuit.

The Next Steps

Like what you hear? Apply below and if your application is successful, you will be contacted for a casual telephone interview. The next step would be an in-person interview and finally, a paid work trial.

On average, the hiring process takes around 2 weeks however, this is flexible to accommodate for notice periods.